Something quietly shifted in how millions of people use their computers this year. Not a dramatic announcement — no stage, no keynote. Just a slow realization: AI agents are doing real work now, not just answering questions.
An agent, in the simplest terms, is an AI that can take actions on your behalf. It doesn't just respond — it clicks, edits, searches, and submits. You give it a goal, it figures out the steps. Think of it less like a smart search engine and more like a capable intern who can actually open your laptop and get things done.
Six months ago, most "agentic" demos were impressive but fragile. Ask an agent to book a flight and it would hallucinate a confirmation number. Ask it to file an expense report and it might helpfully delete the spreadsheet. The gap between demo and reality was enormous.