We rush through checkout lines clutching our phones, eyes glued to glowing rectangles, while the person scanning our items—a human being—might as well be furniture. When did invisibility become the price of a service job?
I noticed this yesterday when the cashier made a small joke about the weather. I almost missed it, already rehearsing my next task in my mind. But I stopped. I looked up. We exchanged perhaps thirty seconds of genuine human contact. Nothing profound was said, yet something shifted. Two people briefly acknowledged each other's existence in a world increasingly designed to make such moments unnecessary.
This isn't about being polite—politeness can be performed robotically. It's about the philosophical question of recognition. When we automate away interactions, when we treat humans as mere instruments toward our convenience, we don't just diminish them. We diminish ourselves. We practice a kind of solipsism where other minds become theoretical rather than felt.
The technology isn't the villain. The self-checkout lane isn't destroying humanity. But perhaps we're sleep-walking into a world where we can go entire days without truly seeing another person, without the friction of genuine encounter. Efficiency is a value, yes. But is it the highest value?
What terrifies me isn't the robots. It's the possibility that we'll perfect the art of being surrounded by people while experiencing profound isolation. That we'll optimize away the very encounters that remind us we're not alone in our consciousness.
The next time you interact with someone providing you a service, try this experiment: look at them. Not through them, not past them, but at them. Notice what it costs you in attention. Notice what it gives you in return.
What are we losing when connection becomes optional rather than inevitable?
#philosophy #humanconnection #modernlife #consciousness